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PureHealth introduces
pilot phase of “Nada”, an
AI-based tool to assist
doctors in documenting
medical notes during patient
visits
(ABU DHABI)
-
PureHealth,
the largest healthcare group
in the Middle East, has
announced the launch of the
pilot phase of “Nada”, an
AI-powered service that
functions as a secure
digital assistant,
supporting physicians by
capturing and organizing
clinical notes from medical
conversations in real time.
The pilot has been rolled
out across selected
PureHealth healthcare
facilities as part of the
Group’s efforts to enhance
patient experience and
improve the documentation
and understanding of
clinical information through
the deployment of advanced
artificial intelligence
technologies within a
framework that prioritizes
patient privacy, data
security, and compliance
with relevant regulatory
standards in the Emirate.
Developed specifically
for use during clinical
consultations, “Nada”
enables physicians to focus
fully on patients’ needs, in
line with a human-centered
model of care that responds
to even the most nuanced
requirements. At the same
time, the service reduces
the need for manual
note-taking and
documentation during
consultations, while
ensuring that medical
records remain accurate,
comprehensive, and
clinically reliable.
Shaista Asif, Group
Chief Executive Officer of
PureHealth, said:
“Listening is the foundation
of great healthcare. With
“Nada”, we are strengthening
the human connection at the
heart of care by giving
clinicians the freedom to
engage with their patients
truly. This is not about
technology replacing human
interaction, but about
enabling it. By introducing
“Nada” across our local and
global hospitals, we are
enhancing the patient
experience at scale and
reinforcing our commitment
to delivering care that is
attentive, accurate, and
deeply human.”
The
pilot phase of “Nada”
follows a rigorous,
multi-phase evaluation and
testing process conducted
across SEHA’s hospital
network in the UAE. This
included high-volume primary
care settings, specialized
services, and advanced,
complex tertiary hospital
environments.
The
pilot phase will enable
physicians and healthcare
providers using “Nada” to
reduce the time spent on
clinical documentation by
more than 50%, reclaiming an
average of over two hours
per clinician per day for
direct patient care. The
technology is also
distinguished by its high
levels of accuracy in
capturing complex medical
terminology and local
dialects, which support more
precise clinical
documentation and improve
the quality and continuity
of patients’ medical
records.
For
patients, the benefits are
tangible and immediate.
Consultations become more
personal and less
transactional, with doctors
able to maintain eye
contact, listen more
closely, and engage more
meaningfully. Patients
experience clearer
communication, fewer
repeated explanations, and
greater confidence that
their concerns, symptoms,
and care plans are
accurately reflected
throughout their healthcare
journey.
By
integrating ambient AI that
listens only within the
clinical consultation and
structures medical
information instantly,
PureHealth is moving beyond
traditional digitization
towards a new era of
cognitive healthcare, where
technology operates quietly
in the background to support
people rather than replace
them.
The name “Nada”
carries particular resonance
in Arabic, where it is
associated with gentle
presence, attentiveness, and
calm clarity. In a
healthcare context, it
reflects the principle of
being truly heard, a value
that sits at the heart of
PureHealth’s approach to
patient-centred care.
Through “Nada”,
PureHealth is demonstrating
how advanced artificial
intelligence can be
responsibly embedded into
clinical practice to enhance
patient experience,
strengthen healthcare
systems, and deliver
meaningful, long-term impact
for communities.
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