Bupa CareConnect signs 11 new agreements to enhance workplace healthcare services across Saudi Arabia
 

(RIYADH) - Bupa CareConnect, the healthcare arm of Bupa Arabia Cooperative Insurance, participated as a sponsor in the Global Health Exhibition 2025, recently held in Riyadh under the patronage of the Saudi Ministry of Health, and in the presence of His Excellency Fahad bin Abdulrahman Al-Jalajel, Minister of Health, along with a distinguished group of leaders and healthcare experts from within the Kingdom and abroad.

This participation underscores the company’s commitment to supporting Saudi Arabia’s healthcare transformation through an integrated model that combines digital medical services, prevention, and early intervention. The goal is to improve spending efficiency and enhance the quality of healthcare services, in alignment with the objectives of Saudi Vision 2030 to build a sustainable and comprehensive national healthcare system.

Primary Care

Bupa CareConnect represents a new step by Bupa Arabia toward strengthening the digital primary care model that combines comfort, personalization, and proactivity in healthcare delivery. The company adopts a fully digital approach that provides a comprehensive range of healthcare solutions tailored to meet the needs of individuals and families, ensuring a seamless and efficient care experience across all stages of the healthcare journey.

During its participation in the exhibition, the company showcased its innovative model of preventive primary care, which focuses on proactivity, accessibility, and prevention. This model enables beneficiaries to receive medical services anytime and anywhere through unified digital platforms that connect patients with doctors within an integrated network covering every stage of the care journey, thereby improving the patient experience and enhancing operational efficiency and care quality.

Digital Solutions

The company offers a comprehensive ecosystem of healthcare services, including a 24/7 digital clinic managed by qualified Saudi physicians who provide instant video consultations, as well as a home clinic that offers medical visits, nursing care, laboratory testing, and medication delivery—particularly for the elderly and patients with chronic diseases.

Preventive Health

As part of its efforts to leverage technology to promote preventive healthcare, Bupa CareConnect announced a tripartite collaboration agreement with NEOM and Oura, aimed at developing a digital health system based on data and predictive analytics using Oura’s smart technology.

This partnership enables beneficiaries to track their health and improve their lifestyle habits while allowing healthcare providers to monitor potential risks and intervene early to reduce them. The initiative strengthens the concept of prevention before treatment and contributes to building a sustainable national model for preventive healthcare in Saudi Arabia.

Integrated Ecosystem

Commenting on the company’s participation, Mohamed El Missaoui, Chief Executive Officer of Bupa CareConnect, stated:

“Our participation in the Global Health Exhibition 2025 reflects our vision of building a unified digital ecosystem founded on innovation, accessibility, and service quality. At Bupa CareConnect, we are building an integrated healthcare environment that simplifies the patient journey and ensures better health outcomes through advanced digital solutions that make care more human, connected, and effective. This commitment supports the objectives of Saudi Vision 2030 in building a sustainable and inclusive national healthcare system.”

Workplace Health

Expanding its care model to workplace environments, Bupa CareConnect currently operates 15 Bupa Clinics at client premises, located within major national institutions and companies. These clinics offer general medicine, physiotherapy, occupational health, psychological support, and preventive screenings, contributing to better employee health and quality of life in the workplace, in line with the national vision to build more productive and sustainable professional communities.

The company’s partners include the Public Investment Fund (PIF), the National Housing Company (NHC), Savola Group, the King Abdullah Financial District (KAFD), and Alinma Bank, along with several other leading industrial and investment institutions in the Kingdom.

Corporate Healthcare

The company also announced plans to open 11 new clinics during 2025 across various workplace environments and to sign new cooperation agreements with government entities and national institutions—a step reflecting the growing confidence in Bupa CareConnect’s digital and preventive healthcare model.

This expansion supports the Quality of Life Program, one of Vision 2030’s key initiatives, by promoting health awareness and evolving the concept of corporate healthcare from a reactive service into a strategic partnership focused on developing human capital and ensuring sustainable workplace wellbeing.

Comprehensive Physical Clinic

As part of its field expansion, the company is preparing to open its first comprehensive physical clinic (Bupa Physical Clinic) in Riyadh, combining medical consultations, chronic care management, and preventive follow-ups within a unified digital environment.

Bupa CareConnect also offers specialized programs for managing chronic diseases such as diabetes, hypertension, and cardiovascular conditions. These programs are overseen by multidisciplinary medical teams who regularly monitor each patient’s condition and lifestyle to ensure optimal outcomes.

Additionally, the company provides case management and medical referral services to ensure the smooth transfer of critical cases to the most suitable hospitals without administrative complications, within a connected and integrated care experience.

Leadership Presence

The exhibition witnessed an active participation from Bupa Arabia’s leadership team. Dr. Abdullah Khafagy, Executive Director – Medical at Bupa Arabia, participated in a session on health financing and digital insurance, where he discussed the role of artificial intelligence in predictive analytics and advanced digital underwriting models.

Meanwhile, Dalal Alhamed, Senior Director - Value Based Care & Health Center, participated in the Global Health Leaders Forum, where a session discussed outcome-based payment models and the transition toward decentralized care.

Alhamed emphasized that the future of healthcare is moving toward a patient-centered model, where services reach patients instead of the other way around. She stressed that Bupa CareConnect is working to integrate technology with the human touch to deliver connected care anytime, anywhere.

A National Model

Bupa CareConnect concluded its participation in the Global Health Exhibition by reaffirming its role as a national partner supporting Saudi Arabia’s smart healthcare transformation through a fully integrated digital ecosystem connecting digital, corporate, and field clinics. This contributes to improving the health of employees and the wider community.

Through this model, Bupa CareConnect continues to strengthen its position as one of the Kingdom’s leading examples of preventive and proactive healthcare—combining global medical expertise with local insight to shape the future of digital healthcare in Saudi Arabia with greater innovation, humanity, and sustainability. 
                 
                    
            

PRINT THIS ARTICLE